Course Description
Sponsored by:
From the moment they become interested in your community, renters are embarking on a journey. The destination is their dream apartment. Offering a smooth experience can seal the deal. Being easily found in searches, answering all (prospect and resident) questions in a matter of minutes (not hours or days), and making it simple for applicants to verify their identities can make long-lasting positive impressions.
Learning objectives:
- Discover how to create smooth customer experiences despite staffing challenges
- Get a clear picture of fraud risk, warning signs and ways to protect yourself
- Learn how to leverage automation so you never miss opportunities
Review our course policies and procedures page for further information