Course Description
Infractions can be a daily occurrence at many properties. Join us as we review common residential challenges facing property managers today. Paul Flogstad will cover how to best document various tenant violations and offer ideas for resolving issues. This course will give you a fresh view of ways to handle difficult circumstances and the residents they involve. Most importantly, you’ll gain insight about how to stay on the right side of fair housing rules in these situations.
Learning objectives include:
- Addressing hoarding issues
- Managing pets and companion/service animals
- Handling unauthorized residents
- Dealing with noise complaints
- Documenting communications, including those in texts
Review our course policies and procedures page for further information