Course Description
Even though HUD finally issued definitive guidance regarding assistive animals in January of 2020, confusion and apparent misunderstanding of the guidance continues to generate questions like:
"What exactly is a service animal and what is an ESA?"
"What is a household animal? Where I live, a pot-bellied pig is seen in households all the time, so is it also true in Manhattan?"
"Is there such a thing as a national ESA registry?"
"Must all service animals wear a vest?"
"Can I ask to see proof of training for service animals?"
"Can I mandate all animals being DNA registered or does that only apply to pets?"
"What about my amenities? Can my visually-impaired resident swim with their dog?"
And the list goes on and on. Some of these may sound familiar – possibly too familiar!
This course is a fast-paced, fact-filled session on all things related to assistance animals and the answer to the question, “What can three cats do that one cat can’t?”
Learning objectives:
- Learn the difference between assistive animals and pets and how to differentiate between a service animal and a support animal
- Review what kind of accommodations you may need to approve, what questions you can ask, and when it’s OK to ask for written verification
- Understand what animals may and may not be allowed as service and/or support animals and how to manage requests for multiple animals
Review our course policies and procedures page for further information