Course Description
Is lease enforcement keeping you up all night? And could you write a book about all the explanations you've received in response to your notices to cure? As a property manager, you know that handling resident violations effectively is crucial for maintaining a safe, peaceful community and protecting your investment. But are you confident you're doing it right? In this power-packed session, you'll discover:
- How to document violations in a way that will stand up in court
- How to communicate with residents about infractions without damaging relationships
- The legal pitfalls you MUST avoid when addressing violations
Strategies to reduce repeat offenses and create a culture of compliance
Don't let resident violations derail your property's success and deprive you of sleep. Arm yourself with the knowledge and tools you need to handle any situation with confidence.
Learning objectives:
- Examine the difference between equal treatment and treating everyone the same
- Identify the critical elements of onboarding residents
- Assess the enforceability of your policies and rules
- Administer lease clauses, house rules and policies while complying with fair housing laws
- Produce effective documentation that can be used in the defense of allegations of discrimination
Review our course policies and procedures page for further information