Course Description
Most property managers know that tenant relations are important, but do they really understand the truly critical role they can play in renewing tenants and how important renewals are to the financial success of the asset? In this course, you’ll learn, through real-life examples, how superior tenant relations can help resolve tenant issues and why getting your staff on board with your tenant relations program is critical. You will get no-holds-barred insight, tips and techniques you can use immediately in your workplace.
Learning objectives:
- Understand the critical role property managers play in the lease renewal process
- Learn property management/tenant relations techniques that can be applied immediately in the workplace.
- Empower your engineers, as they are your biggest asset.
Review our course policies and procedures page for further information