Course Description
Have you ever wondered how to deal with conflict in the workplace? What approach you should take or if you should take any action at all?
Currently, communication is becoming a lost art. Please join us as Kimberley Morgan, CPM®, walks us through best practices on how to communicate with an employee, coworker, or tenant during a conflict. It is important to know what steps to take and how best to defuse it to the betterment of everyone involved.
Learning objectives:
- How to define the problem
- Managing Conflict
- Generating Solutions
- Fostering a Low Conflict Environment
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