07/31/2024
11 am PT / 12 pm MT / 1 pm CT / 2 pm ET
*approximate length: 45 minutes to 1 hour
Presenter: Lucinda A. Lilley CPM®, CAPS®, GRI® | Founder / CEO at Bridging Influence
Successful management starts with understanding ownership objectives. All decisions in management must be made with the ownership goals in mind – that is your roadmap. Sometimes we are asked to make decisions that compromise our values and our integrity. Learn how managing relationships well can positively impact our ability to manage property.
Learning Objectives:
- Revisiting the meaning of Ethics – the IREM way
- Relationship Management - doing the right thing
- Asset Management with Integrity
Lucinda Lilley, Certified Property Manager(R) and Certified Apartment Portfolio Supervisor(R), Graduate, Realtor Institute, is the Founder and CEO of Bridging Influence, a Consulting/Coaching/Speaking/Training organization focused on Personal and Leadership Growth and Development.
Lucinda serves at the local and International level for the Institute of Real Estate Management (IREM), is a Past President of IREM San Diego and currently serves as IREM Regional Vice President for California and Hawaii. Lucinda is an IREM Instructor for course FIN402 and frequently facilitates their Ethics course nationally. She was awarded a REME Award in 2021 for exceptional service at the International Level.
She is also an active participant with the Southern California Rental Housing Association as its Immediate Past President in 2023 and serves at the local and National level in the areas of Legislative Advocacy and Educational needs for the Rental Housing Industry. She was awarded the Association’s Industry Achievement Award and the Nancy Robertson Service Award both in 2023.
Lucinda has managed a diverse portfolio of assets during her career, smaller assets that may or may not have on-site staff and larger assets with large teams to support operations. Mixed use and small commercial assets have been a part of her career, as well. Throughout her career, she knows that the ability to ask the right questions and evaluate the right responses can save valuable time and money for the property owner and property manager.
As a member of the Maxwell Leadership Team, Lucinda focuses her speaking/teaching/consulting on the tenets of personal growth and leadership development. “When you begin by serving your team, everything you want for your organization will follow”. Thus, organizational and process development designed to support daily operations is a keen focus for Bridging Influence.
Lucinda resides in San Diego, California.