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Giving and Receiving Constructive Feedback

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$ 99.00


11 am PT / 12 pm MT / 1 pm CT / 2 pm ET
*approximate length: 45 minutes to 1 hour

Presenter: Robert D. Snyder, Senior Executive Consultant of Center for Human Capital Innovation (CHCI

Giving effective feedback is a skill many managers struggle to master, yet it is critical to creating a work environment based on trust and accountability.

This webinar will discuss giving and receiving constructive feedback; and to encourage participants to be more active in seeking and providing such feedback.

Learning Objectives:

  • To understand the importance of giving and receiving constructive feedback
  • To understand how to prepare for and provide effective feedback to others
  • To understand how to ask for and receive feedback from others
Mr. Snyder is an experienced senior leader with eight years as a member of the Senior Executive Service (SES) in the federal government, after serving 26 years as an Army officer. During his career at both the Department of Veterans Affairs (VA) and in the Army, he served as an advisor, confidant, and strategist for leaders at the Secretary, Deputy Secretary, and 4-Star levels of responsibility.  As the VA Chief of Staff, he worked closely with the Secretary, Deputy Secretary, and Under Secretaries in managing day-to-day operations of the federal government’s second largest cabinet department, with over 340,000 employees in medical centers, clinics, benefits offices, and national cemeteries throughout the country.  Prior to serving as the Chief of Staff, he served as the Principal Deputy and Acting Assistant Secretary for Policy and Planning, with the mission of being the principal advisor to the Secretary on matters of enterprise policy and strategy and developed the goals and implementation strategies for the MyVA transformation.  For his leadership at the VA, Mr. Snyder was awarded the Presidential Rank Award in 2017.  

As the Senior Military Advisor to the Director, Operational Test and Evaluation in the Office of the Secretary of Defense, he provided critical advice and counsel, while synchronizing the activities of six Senior Executive Service personnel, 15 O-6 military officers, 45 government civilians, and 70 contract personnel.  As a strategist for the Army Chief of Staff, he provided oral and written policy positions on critical issues, including force structure, headquarters realignment, and transformation that the Chief used to convey his perspectives to the President, the Secretary of Defense, Congress, and the public.

Coaching Philosophy: “My approach has always been to help leaders align organizational goals with individual aspirations; align long-term and mid-term goals and discuss how near-term actions can support those goals; provide perspective from my own experiences without imposing my biases; get people to outline options as appropriate; and help them choose the best course of action to fix accountability.  It also requires being honest and telling people what they don't want to hear from time to time.”

Certifications:  Certified to administer and interpret the Profiler Assessment; completed course work at Howard University and completed coaching requirements to become International Coaching Federation (ICF) certified for Executive Coaching.

Education:  M.S., National Security Strategy, National Defense University; M.S., Political Science, Massachusetts Institute of Technology; B.S., International Relations, United States Military Academy, West Point, New York.


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