Course Description
Emotional Intelligence (EQ) accounts for 58% of performance in all types of jobs and is critical to success. What steps are you taking to strengthen your EQ?
In this course, Smart Chick Megan will discuss why we need emotional intelligence and how we can move beyond feelings to improve our interactions with our tenants and coworkers.
Learning objectives:
- Understand what emotional intelligence is
- Review the four components of emotional intelligence
- Explore skills you can take away to strengthen your emotional intelligence
- Learn the value of a 'pause for cause’
Review our course policies and procedures page for further information