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Course Descriptions

View the links below to view descriptions of our Course or Track offerings.

Accessing and Using Energy Data to Improve Property Operations
This online course looks at how to access energy data from utility utility meters, as well as from private metering systems. The course examines whole-building bench marking and use of interval energy data to increase energy efficiency.

ACoM Certification Exam (CMLEXM)
CMLEXM - ACoM Certification Exam (CMLEXM) - Successful completion of this exam is the final step to earning your ACoM certification.

ACoM Certification Exam Preparation Course(CML001)
CML001 - ACoM Certification Exam Preparation Course(CML001) - This optional review course is will prepare you for the ACoM Certification Exam by reviewing the major concepts tested in the exam.

Analyzing and Presenting Deep Retrofit Value Series
A three-part course series in partnership with Rocky Mountain Institute for real estate professionals looking to analyze the potential investment results of sustainable and energy efficient projects.

ARM Certification Exam (ARMEXM)
ARM Certification Exam (ARMEXM) - The successful completion of this exam is the final step to earning your ARM certification.

ARM Track (ETH800 CID201 ARMEXM)
ARMTRK - The ARM Certification is regarded as the most recognized credential for residential real estate managers, and the ARM Track experience will get you one step closer to earning it.

Attracting and Retaining Residents
Attracting and Retaining Residents course reviews the key components of effective and profitable marketing and leasing activities and how to attract residents to the building, increase signed leases, reduce turnover, and maximize income for the owner.

Building Effective Teams
Building Effective Teams - Understanding the essential conditions for team effectiveness and the “life cycle” of team development are critical components for success. In this course, you will explore how to lead your people towards a collaborative, high-performing team.

Calculating Deep Retrofit Value
Calling all investment real estate professionals. You will end this three course series with the knowledge and tools to move forward on deep retrofit projects. The final course includes a spreadsheet tool to allow you to conduct financial analysis on projects.

Common Interest Developments: Managing Condominium Association Properties: For IL COMMUNITY ASSOCIATION MANAGERS AND CAM EXAM (CID201CAM)
COM201 - Common Interest Developments: Managing Condominium Association Properties: For IL COMMUNITY ASSOCIATION MANAGERS AND CAM EXAM (CID201CAM)

Community Association Management Exam - COMEXM
COMEXM - Starting in 2012 in Illinois, a license is required if you are an individual who administers for remuneration the financial, administrative, maintenance, or other duties for the community association. The State of IL Department of Financial and Professional Regulation recognizes IREM’s community association management course for the education and the exam requirement.

CPM Capstone
CAPTRK - CPM Capstone - Quickly and efficiently complete the final steps needed to earn your CPM designation by enrolling in the CPM Capstone Track. This track is designed for CPM Candidates who need to complete the management plan requirement and the CPM Certification Exam requirement.

CPM Certification Exam (CPMEXM)
CPMEXM - CPM Certification Exam (CPMEXM) - CPM Certification Exam tests all that you have learned through your education and experience in real estate management and ensures the integrity of the CPM designation. If you have completed the CPM education requirement, you are ready to take the CPM Certification Exam.

Delegating to Empower Your Team
HRS301 - Learning to delegate effectively is a skill that managers often find difficult to master. In this course you will learn while doing – helping John, a property manager, practice the skills involved in delegating work to his team.

Developing a Capital Strategy
Developing a Capital Strategy(ASM303) - This video-based capital planning course will teach you how to identify and prioritize capital improvements. By discounting the future value of an expense, you can determine how much to reserve each year for that improvement.

Developing Critical Thinking
Developing Critical Thinking - HRS302 - Real estate managers are constantly making decisions and solving problems. Applying critical thinking strategies can make problem solving easier, and you a more effective manager.

Enhancing Property Value with Deep Retrofits (SRM801)
Calling all investment real estate professionals. The first course in a three-course series will help you gain a clear understanding of how sustainability and energy efficiency creates value and savings.

Ethics for the Real Estate Manager (ETH800)
ETH800 - Ethics for the Real Estate Manager (ETH800) - Addressing ethical dilemmas commonly faced by today’s real estate managers, this media-based course teaches strategies for resolving ethical dilemmas and adherence to the IREM Code of Professional Ethics, culminating in an exam to earn IREM credentialing credit.

Fair Housing and Beyond (FHS201)
FHS201 - Fair Housing and Beyond (FHS201) - “Fair Housing and Beyond” is offered jointly by the Institute of Real Estate Management (IREM) and the National Apartment Association Education Institute (NAAEI). This exciting 4-hour seminar •Uses video-delivered scenarios to demonstrate how real-life situations require critical thinking and prudent decision making, shows the serious consequences of incorrect responses and provides coaching on how to avoid costly mistakes and •Delivers relevant knowledge of fair housing essentials

Financing Energy Efficiency Projects
Energy efficiency can result in cost savings and a better market position for your property, but how do you finance a project? What financing platform is right for the asset hold period and leases? Can you pass project expenses on to tenants? What subsidies are available?

Growth Strategies for Real Estate Management Companies (BDM601)
BDM601 - Growth Strategies for Real Estate Management Companies (BDM601)

Identifying and presenting a Deep Retrofit Opportunity
Calling all investment real estate professionals. The second course in a three-course series will allow you to analyze the opportunity in sustainability and energy efficient projects. Make a compelling case for deep retrofits to owners, investors, and stakeholders.

Leading a Successful Property Management Company (BDM603)
During this online interactive course, you will conduct analyses of your company and team to determine where gaps may exist in your overall strategic plan, talent strategy, leader development, business growth opportunities, and ethical, customer-centric business practices.

Leading a Winning Property Management Team-HRS402
HRS402 - Leadership and Human Resource Essentials (HRS402) - Learn how to successfully face the challenges of hiring, leading, managing, and evaluating your staff and discover how to operate a seamless human resources function.

Management Plan Independent (MPLIND)
MPLIND - Management Plan Individual Option (MPIND) - As part of the IREM credentialing process, individuals who intend to become a CPM must complete the management plan requirement.

Management Plan Skills Assessment (International Only) (MPSA01)
MPSA01 - Management Plan Skills Assessment (International Only) (MPSA01) - MPSA Concept Evaluation, MPSA Case Study and MPSA Practical Application

Management Plan Skills Assessment (MPSAXM)
MPSAXM - Management Plan Skills Assessment (MPSAXM) - Management Plan Skills Assessment meets the management plan requirement for the CPM designation and is designed to assess your knowledge of the concepts, technical skills, and processes involved in preparing, analyzing, and completing a property management plan following IREM standards

Managing Condominium and Homeowners Associations (CID201)
CID201 - Common Interest Developments: Managing Condominium Association Properties (CID201) - This course focuses specifically on the unique and complex challenges of managing in the common interest developments (CID) market, one of the fastest growing segments in real estate management today.

Managing Maintenance & Budgeting Track (FIN402, MNT402) - MMBTRK
MMBTRK - In the Property Operations II track, you’ll complete your comprehensive training in property operations by covering financial calculations and analysis, property maintenance programs, and risk management.

Managing Maintenance Operations and Property Risk (MNT402)
MNT402 - Get ready to exceed your client’s expectations. Once you’ve finished this course, you’ll have what it takes to create and oversee quality, proactive maintenance operations that will minimize unexpected expenses and reduce risk. Register today

Managing People & Marketing/Multifamily Track (MKL405, HRS402) - MULTRK
MULTRK - Property Operations I, the first of a two-part series, addresses essential human resources and marketing and leasing concepts that will help your properties thrive in today’s competitive real estate market.

Managing People & Marketing/Office Track (MKL406, HRS402) - OFFTRK
OFFTRK - Property Operations I, the first of a two-part series, addresses essential human resources and marketing and leasing concepts that will help your properties thrive in today’s competitive real estate market.

Managing Residential Properties (RES201)
RES201 - Managing Residential Properties (RES201) - Immerse yourself in this comprehensive course covering residential site management from A to Z.

Managing Single Family Homes and Small Investment Properties (SFH201)
SFH201 - Managing Single Family Homes and Small Investment Properties (SFH201)

Managing the Management Company Finding Your Niche
Managing the Management Company Finding Your Niche

Marketing and Leasing Strategies for Retail Properties-MKL404
MKL404 - Learn effective marketing and leasing tactics specific to retail properties that will help you achieve the right balance of retailers, increase retail traffic and generate greater sales per square foot.

Property Management Plans: The IREM Model (International - Classroom Only) (BDM602)
BDM602 - Managing by plan is an integral part of the IREM philosophy – benefiting owners, investors, real estate management companies, and residents/tenants.

Real Estate Management Ethics Online (ETH001)
ETH001 - This online, media-based course provides tools for making the right decision when faced with an ethical dilemma. The IREM Code of Professional Ethics is covered in depth to ensure real estate management professionals are held to the highest ethical standards.

Residential Budgeting and Accounting
FIN001 - There are many factors that contribute to the financial health of a property. This course explores the accounting and budgeting skills needed to meet the owner's goals and objectives and to provide a foundation for making day to day operating decisions.

Residential Maintenance Operations
MNT001 - Residential Maintenance Operations video-based scenarios and activities,will explore tips and best practices for conducting property inspections, working with contractors, purchasing and inventory control, and sustainability.

Staffing a Residential Management Team
HRS001- The first step to the success of any property is developing an effective management team. Using video scenarios, this interactive online course will demonstrate how to establish a motivational workplace, recruit and maintain talented staff members, and reduce employee turnover.

Sustainability Deep Retrofit Value Series
A three-part course series in partnership with Rocky Mountain Institute for real estate professionals looking to analyze the potential investment results of sustainable and energy efficient projects.

Sustainable Real Estate Management (SRM001)
SRM001 - This course focuses cost-effective solutions to sustainable real estate management.

Today's Leadership Challenges (HRS603)
HRS603 - Explore leadership challenges in real estate management through realistic scenario activities.Whether you are a seasoned management executive or an aspiring leader, you’ll discover strategies for leading your team to greater success.

Working with the Media
In this video-based course, you'll learn how the media really works and the steps you can take to connect with your key audiences and win the battle of public opinion.